Terms of service
Maison Pilates – Yearly Membership Terms and Conditions
These Terms and Conditions apply to all clients who purchase a yearly membership at Maison Pilates.
1. Membership Duration
The yearly membership is valid for 12 consecutive months, starting on the 1st day of the month in which it is activated or adjusted.
If purchased after the 1st day of a month, the start date, classes, credits, and charges will be reset to align with the studio’s calendar on the 1st of the following month.
2. Payment
Full payment is domiciled on the 1st day of each calendar month.
Payments are non-refundable and non-transferable.
A non-refundable sign-up fee of €50 will be charged at the time of registration.
Any additional charges (e.g., for extra classes in months with an additional weekly session) will be automatically included in that month’s payment.
3. Class Reservations
Members may reserve a fixed weekly class time, subject to availability. This grants priority access to that class each week.
Reservations must be confirmed with studio staff and may be adjusted in special cases with prior notice.
4. Cancellations & No-Shows
Members must cancel a reserved class within the studio’s 24-hour cancellation window to avoid losing a credit.
5. Freezes and Extensions
Yearly memberships can be frozen twice per year for a minimum of 4 weeks and a maximum of 8 weeks, with at least 7 days’ notice.
Freeze requests must be submitted via email.
6. Studio Closures
Memberships are priced and scheduled to account for any short studio closures (e.g., public holidays, maintenance).
No compensation or extension will be offered for these short closures unless they exceed 7 consecutive days.
7. Changes to Schedule or Services
Maison Pilates reserves the right to modify class schedules, instructors, or services at any time.
8. Health and Liability
By participating in classes, members confirm that they are in good health and physically able to participate.
Maison Pilates is not responsible for any injuries sustained during classes.
9. Unused Class Credits
Class credits that are not consumed during a given month can be transferred to the following month, as long as the membership remains active and the member is up to date with payments.
10. Cancellation Policy
If you wish to cancel your yearly membership before the 12 months have passed, a cancellation fee will apply.
The cancellation fee will be the difference between the equivalent monthly membership package and the yearly membership package for the duration you have been subscribed, plus a €150 cancellation fee.
Cancellations must be submitted in writing.
11. Agreement
By purchasing a yearly membership, the client agrees to these terms and conditions in full.
Single sessions, Packages and Private Sessions Terms and Conditions
These Terms and Conditions apply to clients participating in Group Reformer classes at Maison Pilates.
1. Class Validity
Classes are valid for the current calendar month.
2. Cancellation Policy
The cancellation policy is 24 hours. After this time, the class will be considered as consumed.
3. Class Cancellations by Maison Pilates
Maison Pilates reserves the right to cancel any session due to studio organization or public holidays. In this case, the class credit will be restored to the member's account.
4. Class Size
Any class with less than 2 people will be automatically cancelled. In this case, you will be notified to make another booking.
5. Punctuality
Please be punctual. In the interest of safety and minimizing class disruption, we do not accept participants once the class has started.